Terms & Conditions

The Platform assists users in organising their information and supporting evidence and preparing their award submission portfolios.

Only the services, pathways, and features currently displayed and available within the Platform are offered at this time. Additional pathways, services, or features may be introduced in the future.

The Platform is operated by AtharAi.app For Computer Systems & Communication Equipment Software Design (أثر الذكي لتصميم نظم الحاسب الآلي وأجهزة الاتصالات), a sole proprietorship operating under a Trader Licence issued by the Dubai Department of Economy and Tourism (DET), United Arab Emirates.

The operator's licensed business activity is computer systems and communication equipment software design.

3.1. Users must be at least fifteen (15) years of age to register for an individual account.

3.2. By registering on the Platform, users acknowledge that they have read, understood, and agreed to these Terms and Conditions and the Privacy Policy.

4.1. Users are responsible for ensuring the accuracy of their account information, maintaining the confidentiality of their email credentials and passwords, and all activities conducted through their accounts.

Users must notify the Platform immediately if they suspect any unauthorised access to or use of their accounts.

4.2. User accounts shall not be activated until the registered email address has been verified, using the password selected by the user for account access.

4.3. Users must not disclose or share account activation or password recovery links with any third party.

5.1. Users are responsible for the accuracy, authenticity, and completeness of the information, attachments, and supporting evidence they submit to the Platform.

Users may upload files and documents to the Platform, provided that they have the necessary rights or authorisation to do so.

5.2. Users must not upload personal data belonging to other individuals or confidential documents belonging to their employers without appropriate authorisation. Uploading malicious files or harmful content is strictly prohibited.

5.3. The Platform provides organisational and drafting assistance only. It does not independently verify the accuracy of submitted information, the authenticity of supporting documents, or the validity of users' claims.

The Platform does not guarantee that any award-granting organisation will accept or approve a user's submission.

5.4. Users are advised to retain their own original copies of award application drafts and supporting documents, as the Platform is not intended to replace their personal document archives or record-keeping systems.

6.1. Where users expressly request the generation of a textual draft, the information necessary to process that request may be transmitted to an external artificial intelligence service provider, currently OpenAI.

Further details regarding such processing are provided in the Platform's Privacy Policy.

6.2. AI-generated outputs, including award application form drafts, may contain errors, omissions, inaccuracies, or inappropriate wording.

Users are solely responsible for reviewing, verifying, and, where necessary, correcting or modifying such outputs before using, submitting, or exporting their portfolios.

6.3. The preparation of professional excellence portfolios through the Platform does not constitute legal, professional, or employment-related advice.

The Platform does not guarantee any particular assessment outcome, evaluation score, acceptance decision, or award.

6.4. Users must refrain from entering information into free-text fields if they do not wish such information to be processed by external service providers.

7.1. Users may access and modify their personal information directly through the Platform's interface at any time and may export their portfolios in the available formats, including Microsoft Word.

7.2. Users may request a copy of their personal data, request its rectification or deletion, or close their accounts through the immediate account deletion functionality provided by the Platform.

8.1. All information, documents, and supporting evidence uploaded or entered by users into the Platform shall remain the property of the respective users.

By submitting such content, users grant the Platform a limited licence to store, process, and display that content solely to the extent necessary to provide the requested services.

8.2. All intellectual property rights relating to the Platform, including its software, design, technical content, and the ATHAR name and brand (أثر / ATHAR), are owned by the Platform Operator.

Such materials may not be copied, reproduced, redistributed, or otherwise used without prior written authorisation from the Platform Operator.

8.3. Users may use AI-generated drafts, including award application forms, in their professional portfolios and award submissions after reviewing and verifying their content.

Users are prohibited from using the Platform for any unlawful purpose or engaging in any of the following activities:

• Attempting to gain unauthorised access to other users' data, accounts, or the Platform's systems.
• Reverse engineering the Platform or its underlying software.
• Overloading or disrupting the service through automated requests.
• Impersonating another individual or entity.
• Uploading malicious files or content intended to damage or compromise the Platform.

In the event of a material breach of these Terms and Conditions, the Platform may suspend or terminate the relevant user account, with notice to the user whenever reasonably practicable.

10.1. Access to subscription-based services on the ATHAR Platform shall be activated upon selection of an appropriate subscription plan and successful payment of the applicable fees, in accordance with the prices and features published on the Platform.

10.2. Subscriptions and cancellations are subject to the applicable terms and policies adopted by the Platform.

Payments are non-refundable, subject to any mandatory rights or requirements established under the applicable laws and regulations of the United Arab Emirates.

11.1. Users may close their accounts or delete their personal data through the automated functions made available by the Platform.

11.2. The Platform retains the data of inactive users for eighteen (18) months, calculated from the date of account closure, without deleting the data, with reference to the user's last successful login and subject to applicable legal requirements.

11.3. Following account deletion, user data may remain temporarily within database backups for a limited period of seven (7) days, after which such data shall be permanently erased.

11.4. The Platform reserves the right to suspend or terminate accounts that violate these Terms and Conditions.

12.1. The Platform and its services are provided on an “as is” and “as available” basis.

12.2. Service interruptions may occur due to scheduled maintenance, technical issues, or circumstances beyond the Platform Operator's reasonable control.

12.3. The Platform may modify, suspend, or discontinue certain features or services, provided that users are notified of material changes.

The Platform Operator shall determine the scope of financial liability in accordance with the applicable Terms and Conditions.

However, any limitation or exclusion of liability shall not apply to cases involving fraud, gross negligence, or any liability that cannot lawfully be excluded or restricted under the applicable laws and regulations of the United Arab Emirates.

Users' personal data shall be processed in accordance with the Platform's separate Privacy Policy.

The Privacy Policy shall serve as the governing reference regarding the categories of personal data collected, third-party technical service providers involved in processing, data storage locations, and the technical and organisational measures implemented to protect personal data.

The ATHAR Platform reserves the right to amend or update these Terms and Conditions whenever necessary.

Users shall be notified of material amendments through the Platform or by email, and the date of the most recent amendment shall be updated accordingly.

Continued use of the Platform after the amended Terms and Conditions take effect shall constitute acceptance of such amendments, unless applicable legislation requires the user's express consent.

These Terms and Conditions shall be governed by and construed in accordance with the applicable laws and regulations of the United Arab Emirates.

The courts of Dubai shall have jurisdiction over any dispute arising from or relating to the use of the ATHAR Platform or its services, subject to any mandatory rules governing judicial jurisdiction under applicable law.

Users may contact the ATHAR Platform through the Technical Support page available within the Platform or via the official email address:

atharai.app@gmail.com

This email address is designated for enquiries and suggestions, in accordance with the communication channels officially approved and activated by the Platform.